RMA Indonesia Partners with PT DAS INDONESIA SURABAYA, Opening Official Ford Dealer in Surabaya
Jakarta, March 8, 2024 – RMA Indonesia, Ford Brand Owner (APM) Agent in Indonesia, partnered with PT DAS INDONESIA SURABAYA (PT DAS) today with pride to announce the opening of the first official Ford dealer in Surabaya City at Jemursari Highway No. 339 – 341 Surabaya East Java Indonesia. Adopting the 3S standard service (Sales, Service, and Sparepart) which is also complemented by the service as well as Shining Body Car, the presence of this branch is proof of RMA Indonesia’s commitment in an effort to continue to expand Ford’s brand presence in the country.
RMA Indonesia, announced its strategic cooperation with PT DAS INDONESIA SURABAYA (PT DAS) through the signing of a Letter of Intent (LoI) agreement, directly represented by Jari Kohonen as Country Manager of RMA, Dr. Steven Beteng as Director of Sales and Marketing, and Dedy Tjandra as Director, PT DAS INDONESIA Surabaya. (PT DAS)
Jari Kohonen, Country Manager of RMA Indonesia, said, “We are very pleased to establish a partnership with PT DAS INDONESIA SURABAYA. (PT DAS). This latest collaboration is a step forward in our efforts to expand the reach of the official Ford 3S dealer network in Indonesia, specifically in the East Java Territory of Surabaya. RMA Indonesia and Ford are committed to continuing to drive the growth of the automotive industry in Indonesia. We want to continue to consistently improve customer satisfaction through the network of dealers and service services that we will present,” said Jari Kohonen, Country Manager of RMA Indonesia.
Adopting the 3S concept (Sales, Service, and Sparepart), Jari Kohonen mentioned that the official Ford dealer from PT DAS located in the East Java area of Surabaya, will improve accessibility for the loyal users of Ford vehicles in Indonesia, especially those living in the area of the city of Surabaya
“We welcome this cooperation. With the incredible support and experience of RMA Indonesia, we believe we can provide the best service to Ford customers in East Java, especially in Surabaya. We hope the presence of this official Ford dealer can add to the driving experience for Ford car lovers. The dealer also provides special additional services such as “Shining Body Car” or body care so that the car always kinclong “said Dedy Tjandra as Director of PT DAS ( DAS INDONESIA SURABAYA )
As a series of activities to open an official Ford dealer in Surabaya, PT DAS and RMA Indonesia are currently launching the “Ford Service Clinic” program where this program provides interesting offers for Ford owners and users in East Java and Surabaya in particular. Benefits that customers can enjoy during the service period from March 4th to March 23rd, 2024, include: comprehensive vehicle inspection. 20% discount on service. Voucher of spare parts worth Rs.300,000.
For booking and further information related to the Service Clinic program, customers can contact the service team of PT DAS at +62.811.3333.3386.
To date, RMA Indonesia and Ford have had an official dealer network of 31 outlets spread out in 26 cities in Indonesia. Most of these official dealers are still working on the 2S (Sales and Service) concept for their loyal customers, while the official Ford dealers with the 3S concept are now present in Mampang (Jakarta) Tomang, Banjarmasin, Samarinda, Medan, Bandung, Semarang, Yogyakarta, Balikpapan, Palangkaraya and now in addition 3S dealers PT DAS Indonesia Surabaya.
For more information about the product line, specification details, dealer location, and after-sales service, customers can access the official Ford website at www.ford.co.id or contact the customer service contact directly at 0807 190 9000.